We accept any defective product for full refund if reported to us immediately and returned within 10 days of the purchase. If you are not happy with your BB Holistics Weighted Blanket and Pad after 30 days of usage, contact us and return it in clean (no stains, free of pet hair), non-damaged condition. We will start the process of payment refund after we receive the item back in our warehouse. BB Holistics will not be responsible for return shipping costs.
Some restrictions may apply upon the condition of returned products.